Perception, Happiness, and Getting Anything You Want
Posted on 02. Aug, 2011 by Jay Baer in Blog, Book Reviews, CD Baby, Derek SIvers, personal branding, Seth Godin, Small Business Internet Marketing, Small Business Marketing, Social Media Book, video
I’ve read a lot of books. But I’ve perhaps never been personally impacted as much as I was reading Derek Sivers‘ new book Anything You Want
I like this book so much, I bought some to give away to readers of this post. See below for details.
In the book, the life-long musician talks about:
- How he accidentally founded the company (he taught himself programming and digital commerce to sell his own CD)
- Intentionally kept it smaller than it could have been
- Refused all investor monies
- Eventually made himself superfluous to day-to-day operations
- Sold the company when he lost his passion for it
There are lots of books, and speakers, and training classes and such that espouse a philosophy of “if you love what you do, you’ll never work a day in your life.” Derek Sivers lives that principle 1000%.
From his new home in Singapore, Derek sat down for a Skype interview about his career, the book, and making decisions through a happiness prism.
I’ve done a lot of interviews (including the ground-breaking Twitter20 series), but this is my favorite one. It’s a little longer, but I sincerely hope you’ll spend the time to watch it.
If you sometimes find yourself wondering “is this it?” watching this interview and reading Anything You Want
We all have to worry less about what we have and how we’re perceived, and worry more about making our customers – and ourselves – happy. Thanks Derek for the reminder. For less than $10, Anything You Want
Let Me Send You a Free Copy
I believe in this book so much that I bought copies to give away here at Convince & Convert. In the comments (or on the Facebook page), tell me what about your business or company makes you happiest. The answers that are most interesting, creative, and true will win a book.
(links are Amazon affiliate. Domino Project sent me the book for free)
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I’m an ambassador for Candidio. They take your raw Flip video (or similar) and polish it up. I use them for all my videos here at Convince & Convert. They do a great job, are very reasonably priced, and are a joy to work with – no attitude. Tell them I sent you.
How to Document Your Brain
Posted on 30. Jun, 2011 by John Jantsch in Anyting You Want, Blog, CD Baby, Derek SIvers, Small Business Internet Marketing, Small Business Marketing
How to Document Your Brain
This content from: Duct Tape Marketing
One the biggest impediments to small business growth is the owner’s brain.
jepoirrier via Flickr
It’s not that the owner’s thinking is flawed, it’s that most of knowledge, mission, vision and basic how to do stuff stays locked up there.
Most small businesses expand and contract relative to what the owner can keep their arms and thoughts around. The key, of course, to unlocking this constraint rests in the organization’s ability to document how and why everything is done through the vision and receptors of the owner.
This is the only way to growth for most small businesses.
Until delegation, without abdication, occurs in a way that ensures a transfer of knowledge, culture and beliefs, chaos is pretty much guaranteed.
I think most people get that intellectually, but the hard part is actually doing it. Knowledge transfer isn’t as simple as telling people what to do. When most business owners do something it’s done with the collective experience of having done it many times, in many ways, infused with who they are and what they stand for.
We become unconsciously competent at the things we do and struggle to convey the step-by-step components with any level of usefulness. My wife has finally given in to the tech gadget world and explaining what a browser does has proven extremely challenging for me, even though I’ve used one some part of every day since they were invented.
I had a great conversation recently with Derek Sivers, founder of CDBaby and author of Anything You Want. (Our conversation will appear on the Duct Tape Marketing Podcast this week)
Sivers said that the moment he realized that his primary function in growing his business was to teach people in his organization everything – including how to reply to email and sound just like him – his world changed.
One of the things he did while growing CDBaby was to learn programming so he could save money and program the code to run to his store. He credits this with equipping him with the skill to delegate, document and transfer knowledge properly.
He told me that one of the things you learn with programming is that to create the script to allow, say, a member to log in, took telling the computer dozens of things. The same is true for explaining how to do anything. You must start with why and methodically document the most rudimentary steps.
He equated it to telling a robot to get you a beer. First you have to tell it how to walk. I think that’s the case with delegating and documenting. Tell the system why to walk, then tell it how to walk, then it can start deciding where to walk without direction.
He told me that every time someone asked him a question about how to do something he stopped and called a bunch of folks together and explained how and why it was done and had them document the session. He admitted it was a painful process, but one that allowed him to get out of the doing so his business could grow.
This is how you transfer vision, mission and culture, while freeing yourself to do the strategic work of the business – until everyone in your business can take over your email inbox and respond just as you would – growth will be stymied.
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